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About Pure Cremation

Pure Cremation Group is proud to serve the whole of England and Wales from its base at Charlton Park Crematorium in Hampshire. We serve Scotland from our office in Glasgow.

 

We always send our own staff to look after each client, whether that’s on our doorstep or several hundred miles away. You will be given a realistic time of arrival and all the advice you need to know that your loved one is in good hands, right from the first phone call.

 

Unattended cremations for clients who pass away in England or Wales will take place at Charlton Park Crematorium.

 

Cremations for clients who pass away in Scotland will take place at Clyde Coast and Garnock Valley Crematorium or The Hurlet Crematorium. Unattended cremations in Northern Ireland take place at Lakelands Crematorium.

If you need to arrange a cremation now with Pure Cremation Ltd then you can call our team 24 hours a day 7 days a week on the number displayed. There is an online booking form if you aren’t ready to speak to us.


For General Enquiries, Account Enquiries and Prepaid Plan information from Pure Cremation Funeral Planning Ltd please call Mon-Fri : 8am-6pm, Sat: 9am-5pm, Sun/Bank Holidays: 10am-4pm. or email  info@purecremation.co.uk.

Yes. We do this quite often.

 

You have the right to change your mind, even if a local funeral home has already brought your loved one into their care.

 

Just tell the funeral director that you want to instruct Pure Cremation to take over. Ask what they are going to charge for the care delivered so far (we can add this to our bill to keep things simple for you).

We will work with the funeral director for a smooth and professional transfer of care.

About our Direct Cremation Service

Provided by Pure Cremation Limited.

direct cremation is a valid, legal and increasingly popular alternative to a traditional funeral. This style of send-off separates the two parts of the funeral – the committal and the ceremony.

 

Simplicity - We carry out the cremation, offering the same level of care and respect as the best local funeral director, but without the fuss and the big black cars.

 

Lower Cost - Our price reflects the very simple nature of our service. 

 

Choice - We take care of the practicalities leaving you and your family free to decide where, when and how to say goodbye, and how much you want to spend. This offers the chance to create a truly personal send-off on your terms.

9 out of 10 direct cremations are unattended at Pure Cremation, which means there are no mourners present for a funeral service at the crematorium or at the cremation itself. Our experienced cremation technicians will carry out the process with utmost respect and without anyone present – whether that is family or friends.

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No.

 

As a direct cremation is normally unattended, the cremation will happen at Charlton Park Crematorium, near Andover.

 

If you choose to attend, up to 12 people can spend 20 minutes saying goodbye at Charlton Park Crematorium, with your choice of music - for an extra cost of £250. This is available at a time that suits you, including evenings and weekends.

 

However, you could also choose an attended committal at one of our carefully chosen venues at a 9am slot only, Mon-Fri - for an extra £400. This may be closer to you, but we cannot guarantee it will be your local crematorium.

We aim to book and complete the cremation within 14 days of instruction, but please let us know your particular requirements so we can offer the best advice and support.

 

We will book a cremation date once we have received payment, all the documents and have your loved one in our care.

 

We aim to hand deliver the ashes within 21 days of the cremation date unless you instruct otherwise.

We provide a simple solid pine coffin to each client, carefully selected for its durability, elegance and good eco-credentials. It also allows safe and dignified loading of the cremation chamber and helps fuel the cremation process itself.

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We do not use cardboard coffins for a number of reasons. Cardboard leaves a residue in the cremator and does not help fuel the cremation process in the same way that wood does. This means that more gas is required to carry out a cremation entirely negating any environmental benefit.

 

Plus, cardboard coffins are actually more expensive than wooden ones, and our coffins are made from wood sources from FSC Certified forests where the trees are sustainably managed.

Definitely not. The coffin is only used once and will never be reused for another client.

When a cremation takes place at Charlton Park Crematorium, the ashes are presented in our unique container made of 100% recycled materials, that comes with a smart photo wrapper and the ceramic token that was placed on the coffin prior to cremation.

 

The ashes are easily accessed for transfer into an alternative container or scattering.

 

When a cremation takes place at another crematorium the ashes will be presented in a smart box that can also be used for scattering, easy transfer to another container of your choice or simply interred in the ground.

 

In all cases each person we look after is allocated a unique identifying code and this is used throughout our care. The official cremation certificate from the crematorium is kept with the ashes at all times.

 

Any jewellery is carefully labelled, placed in a linen pouch and stored securely until delivery with the ashes takes place.

 

The ashes, cremation certificate and any jewellery are carefully placed into a soft cotton bag ready for safe return to each family.

 

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Pure Cremation Limited's lower prices and various payment options make this easier. We accept payments from multiple family members for cremations needed now.

 

Looking after your family comes first. If your loved one passes away at home, in a nursing home or hospice we will not ask for any money before we set out. We do require full payment before booking the cremation. In all other cases we ask for full payment before bringing your loved one into our care.

 

Payment methods:

 

Bank transfer – quick, secure and free. Our bank details are on the invoice so you can use on-line banking or take the invoice into a local branch. Remember it is perfectly proper to use funds from the deceased’s account to pay for their funeral.

 

Card payment – we accept all major credit cards and of course you can pay by debit card.

 

Funeral plans – we are happy to accept plans from a wide range of providers, as well as Pure Cremation clients. If your plan allows you to choose the funeral director we’ll do the rest. Please be aware that some plan values are very modest and may not cover the entire cost.

 

Social Fund Funeral Award from the DWP – we have a process in place to assist individuals who qualify for help with funeral costs, often without any deposit payment.

 

If you cannot afford a funeral and cannot get help from the DWP you have some options. In the case of a death in hospital you can ask the relevant NHS Trust to carry out the funeral, or in the case of a death in the community, contact the local Social Services team. There are also charities that may be able to assist.

Yes. You will need to register the death with the registrar in the area in which the death occurred. This will generate a key document that we must receive in order to proceed with the cremation. If the Coroner is involved you will be told when to register the death and the Coroner will send us an alternative document for the cremation to proceed.

We are only allowed to communicate with the applicant, although they may give verbal permission for us to speak to any other family representative or friend.

If you don’t have a Pure Cremation funeral plan then we will request payment in full before collection from a hospital or public mortuary, or in the case of collection from home, hospice or nursing home we will request payment within 5 days of the collection of the deceased. You will receive an invoice shortly after our first contact to make arrangements.

About our Prepaid Plans

Provided by Pure Cremation Funeral Planning Limited. Your plan is provided and administered by Pure Cremation Funeral Planning Limited, the Trust keeps your money safe, and Pure Cremation Limited provides the Pure Cremation when the time comes.
Pure Cremation Funeral Planning Limited is authorised and regulated by the Financial Conduct Authority (reg no FRN 965260)

If your relatives decide to go ahead with a traditional funeral you can rest assured that the money within your plan (less the administration fee of £350 for a Trust-based Plan) will be made available to contribute towards these costs.

 

They will need to provide the Trust with an invoice and a death certificate (or equivalent) so that the money can be released.

We’re very proud to say that your plan will pay for your Pure Cremation when the time comes with no hidden costs, so long as you have paid a lump sum payment. If you are paying by instalment then it will pay for your Pure Cremation once you have made 24 months payments or if death is accidental sooner than that.

 

And you don't need to worry about any increases in cremation fees or the cost of the doctor's certificates – we’ll take care of everything.

 

If your family wishes to arrange an attended committal or chooses priority return of ashes these can be requested and paid for at time of need.

Trust-based Plan

 

In the unlikely event Pure Cremation Funeral Planning Limited were to go out of business, there are arrangements in place that make it likely your funeral plan contract will continue to be provided by a new firm whilst keeping the terms and service that were agreed.

 

In the event that your funeral plan contract could not be carried out by Pure Cremation Funeral Planning Limited or another firm that was appointed, you would promptly receive a refund of your payments, less an administration charge of £350 from the independent trust that holds your money.

 

You should be aware that in the event that your funeral plan could not continue to be carried out by Pure Cremation Funeral Planning Limited or the new provider identified, your funeral plan would cease and you may incur additional costs in making new arrangements with a new provider.

 

Over 50s Insurance-backed Plan

 

In the unlikely event Pure Cremation Funeral Planning Limited were to go out of business, there are arrangements in place that make it likely your funeral plan contract will continue to be provided by a new firm whilst keeping the terms and service that were agreed.

 

Scottish Friendly, the firm that provides the insurance that backs your funeral plan, will work with whoever is appointed to run the business thereafter to ensure your plan is maintained and delivered.

 

You should be aware that in the event that your funeral plan could not continue to be carried out by Pure Cremation Funeral Planning Limited or the new provider identified, your funeral plan would cease although your insurance policy would remain in force. You may however incur additional costs in making new arrangements to use this policy with a new provider.

It’s easy, just 3 simple steps:

 

Step 1 - get hold of a FREE Guide by calling 0800 033 7737 or by clicking here.

 

Step 2 – complete our straightforward application by post, by phone on the number displayed on this web page, or via our online forms:

 

 

Step 3 – check the plan documentation when you receive it, and file it somewhere safe but accessible, remembering to put the Funeral Wishes card in your purse or wallet.

 

Then simply relax and get on with enjoying life!

Pure Cremation Funeral Planning Ltd is authorised and regulated by the Financial Conduct Authority (reg no FRN 965260).


We protect your money in a number of ways, depending on the type of funeral plan you have purchased:


Trust-based Funeral Plan


Just like other big funeral plan providers in the UK, we use a Trust to safeguard the funds needed to meet funeral expenses.


If you’ve opted for our Trust-based plan, whether you’ve paid in a single lump sum or over a fixed number of instalments, then your money will be placed into a secure, independently managed Trust.


When the money is needed for a cremation, the Trust requires an invoice, proof of death and 2 Trustee signatures to allow the funds to be released to pay for it.


Over 50s Insurance-backed Funeral Plan


When you buy an Over 50s Insurance-backed Funeral Plan from Pure Cremation Funeral Planning Ltd we purchase a ‘whole of life’ policy from Scottish Friendly, one of the largest mutual life companies in the UK and they have been around since 1862. Scottish Friendly is authorised by the Prudential Regulation Authority and regulated by both the Financial Conduct Authority and the Prudential Regulations Authority.


Pure Cremation Funeral Planning Ltd is the beneficiary of the policy and will use the funds to carry out your wishes.

Trust-based Funeral Plan


If death occurs before 24 monthly payments have been paid: if death was due to an accident, then your funeral costs are fully covered and you will get a Pure Cremation; if death occurs otherwise before 24 months then for an instalment plan 100% of payments made will be refunded, and where a lump sum has been paid either you are guaranteed a Pure Cremation or your payment will be refunded less an administration fee of £350.


Over 50s Insurance-backed Funeral Plan


If death occurs before 24 monthly payments have been paid: if death was due to an accident, then your funeral costs are fully covered and you will get a Pure Cremation; if death occurs otherwise before 24 months then all payments made will be refunded, or your Nominated Representative can make up the balance for a Pure Cremation.

We make every effort to ensure your plan documents are correct. However, if you do find an error on the documents simply let us know either via email at info@purecremation.co.uk or telephone on 0800 033 7737 , to get this amended swiftly.

We offer changes to your plan at no cost throughout your lifetime. If you need to make any changes to your personal information, simply email us at info@purecremation.co.uk or call us on 0800 033 7737 and we will update your record and issue new plan documents as needed.

If you have not received your free guide in the post within 14 days, or would like to request more copies, please don't hesitate to call us on 0800 033 7737 . If you have not received the PDF file of your free guide, you should have received an email with the PDF link attached, please check your spam folder. 

If you have not received an email, please check your spam folder.

If you are having problems opening or downloading your PDF, you should have received an email with the PDF link attached, please check your spam folder. Please don’t hesitate to call us on 0800 033 7737 if you still cannot access your free guide PDF.

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Free Funeral Plan guide

Request our complete guide today - explore whether a Pure Cremation Plan is right for you and discover the different payment options available.

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Our lovely people will help you get started and answer any questions.

0800 033 7737

For prepaid funeral plans from Pure Cremation Funeral Planning Ltd

Mon-Fri: 8am-6pm, Sat: 9am-5pm, Bank Holidays: 10am-4pm.

 

To arrange a funeral with Pure Cremation Ltd

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