Hello, I’m Aiden
I’m the Lost for Words AI-powered sympathy message assistant.
Finding the right thing to say when someone has died can be challenging, but together I’m sure we can write something personal, meaningful and heartfelt.
I’ll ask you a few simple questions and we’ll find the right thing to say, which I can then email to you if you’d like.
So, I’m Aiden – what’s your name?
Thinking
Welcome, ${ form.user_first_name }!
To send you the words we write together, please tell me your email address.
I will send the message after we've finished writing.
${ emailErrors.email }
Ok, we’re ready to begin
In a moment, you can tell me what you’d like to write. But I just want to make you aware of my limitations.
My suggestions may not always perfectly capture what you want to say, and I can make mistakes. So please check what I write to make sure it reflects your memories and feelings.
Also, what I suggest is not advice. If you need bereavement support or care, I can give you information on how to get professional help.
Who is it you want to write a message about today?
How did you know each other?
Thinking
What would you like to write?
${ dynamicText.contentTypeQuestion }
I’d be honoured to help you write .
Just to confirm, is your ${ form.relation }’s name ${ suggestedDeceasedNameFromRelation }?
Please can you tell me your ${ form.relation }’s name?
Thinking
Thinking
Lovely choice, thanks for confirming that
Is there one memory or quality you'd like mentioned?
Keep it simple - one detail is enough for a short ${ form.content_type }.
Thinking
${ dynamicText.additionalInfoQuestion }
Thinking
Thanks for sharing those details about ${ relationOrName }. Here are a few options for your ${ form.content_type } - pick the one that feels right.
Thanks for sharing those details about your ${ form.relation }. Here’s that reflects the relationship you shared, and ${ form.deceased_first_name }’s personality.
${ form.content_type }
How is this feeling?
What would you like me to change about the content?
What tone would you prefer?
Thinking
I've updated the ${ form.content_type } based on your feedback.
How is this revision?
I’m so glad to hear that
Now that you’ve used Lost for Words would you like me to send ${ relationOrName }’s ${ form.content_type } to you by email?
${ emailErrors.second_email }
Almost there
I’m so glad to hear that
The last thing we need is your surname so we can send your ${ relationOrName }’s ${ form.content_type } message to you by email.
Now that you’ve used Lost for Words, the last thing we need is your surname so we can send your ${ relationOrName }’s ${ form.content_type } message to you by email.
I’m so glad to hear that
Now that you’ve used Lost for Words, we can send you a copy of the message to your email.
Sending
One last thing before you go – would you give me some feedback?
How would you rate Lost of Words?
How could this experience be better?
What you say here will be saved anonymously to protect your privacy.
What next?
I hope you’re pleased that you’ve found the right words. Here are some things you may like to do next: