For help and advice call 0800 033 7737

We're setting the standard for this style of service


We take pride in going above and beyond for everyone that uses our service - but don't just our word for it!

We've put together all of our customer reviews below to show why we are trusted nationwide with our direct cremation services.

PURE CREMATION REVIEWS

See what our customers say

Every review below has been provided by real users of our services. The Trustpilot reviews relate to our pre-paid plan, and Reviews.io are from bereaved families who have entrusted us with the care of a loved one.

Average Rating

4.89

3765 reviews

★★★★★

Roy Dickins

17th April 2021

Had seen the advert on TV and after talking it through we decided to phone up about policy. Lady we spoke to was friendly, professional and helpful. We then signed up. Really happy to know we are not leaving any debt for family to sort out after we have passed away.

★★★★★

Christopher

17th April 2021

I have been looking into plans like this for a while as I don't want my loved ones to have to deal with this when my time comes. I have considered other plans in the past but some have had hidden costs. I want to know that everything has been taken care of and my loved ones can sit back and know they don't have to worry about anything. It was easy to set up and only took a few moments.

★★★★★

Vicky Woodhouse

17th April 2021

Very helpful nothing too much trouble Gives peace of mind when done

★★★★★

Bry Blackcat (brblackca0)

17th April 2021

no fuss no hassle just get it done after all you wont know

★★★★★

Martyn Ritchie

17th April 2021

Very good service ,all questions answered. And very thorough

★★★★★

Mr E Cribb

17th April 2021

Very friendly quick and easy

★★★★★

Peter

17th April 2021

so glad I did this,now feel a lot more comfortable in my mind, thought about it long and hard and the lady that telephoned me was not pushy at all,asked me if I would like her to call back in two weeks time after I had thought more about it,so she did and I signed up for myself and my partner, so glad I did as at seventy four he has no insurance so I would have been left in a mess,very kind and caring,a pleasure to deal with, everything explained fully, what more could you want

★★★★★

Neville F

17th April 2021

I believe the terms are reasonable and the descriptions of your service are clear. It was also helpful to offer deferred payment faclity.

★★★★★

Angela Maureen Curran

17th April 2021

Excellent service no fuss got all i needed no pushy people ... Thankyou

★★★★★

Steve Badham

17th April 2021

I found it very easy to do on line . All literature was published in a very informative and easy to read manner

★★★★★

Susan Tresidder

17th April 2021

It's taken away all my worries for my family. All arranged by very professional staff. Many thanks to you all

★★★★★

Chris A

16th April 2021

Great people who provide a great service.

★★★★★

Sian C

16th April 2021

I recently dealt with Pure Cremation for my grandfather and grandmothers cremations within weeks of each other. I have found everyone I spoke to be genuinely compassionate and the service is outstanding, from booking the cremations through to hand delivery of the ashes. They kept me updated at each stage of the journey and I felt that my grandparents were treated with the upmost care and dignity. I would highly recommend their services.

★★★★★

Samantha C

15th April 2021

Found them to be very respectful and not at all clinical given the direct nature of the business. Would recommend

★★★★★

Gill

15th April 2021

It was so easy to arrange, the staff are very good. The price is reasonable too.

★★★★★

Jane M

15th April 2021

Throughout the entire process, Pure Cremation services have been excellent, sensitive and professional. They fulfilled their promises to the letter and on the timeline that they set. I wouldn't hesitate to recommend them.

★★★★★

Cecilia S

13th April 2021

It was a very difficult time for me I am a US citizen married to my British husband we came to visit his sister who lives in Newport S. Wales and visit his daughter whose lives in Llanelli but then my husband started to experience a lot of pain and discomfort he was diagnosed with terminal Cancer and his prognosis was poor I was heartbroken and I lost my beautiful partner and your services were very professional and compassionate with handling his cremation especially Beatrice yes thank you thank you I can't give you enough praise Thanks Cecilia Mejia Sampson

★★★★★

Judith P

13th April 2021

I found Pure Cremations to be very good - respectful and efficient. I would certainly recommend them.

★★★★★

Shane C

13th April 2021

A friendly, helpful and compassionate approach and did everything they said they would do.

★★★★★

Lisa H

12th April 2021

What an amazing service. Everyone was amazing & helpful at such a difficult time. It al went smoothly from start till the end. Thank you all so very much.

★★★★★

Robert C

12th April 2021

My partner and I decided a while ago that we wanted Pure Cremation when our time came, and I must confirm that it was one of the best decisions we have ever made together. To lose your life partner is hard enough, as well as having to deal with arranging a full funeral at a time when you probably can’t recall your own name, Pure Cremation took all that trauma away. Arrangements are so simple and the care and compassion shown by Pure Cremation cannot be bettered. They did exactly what they said they would do, no hiccups or delays therefore keeping stress and upset to a minimum. My partners ashes were hand delivered to me 3 days ago by Paul. When I opened my door to him he had placed a small carpet on the ground with my partners ashes on and was holding an umbrella over them to protect them from the rain. I have to say that I had to really fight the urge to cry, such respect. When we decided to have Pure Cremation my family were not happy with our choice, but now after seeing how good their service is most of them will be following my lead. Due to circumstances it is sad I have had to use your service but I am so glad I chose you above all others. Thank you for making an awful time that little bit easier.

Call us today:

0800 033 7737

Would you like to arrange a direct cremation or buy one of our prepaid plans? Our dedicated team provides professional guidance and support and can help you get started.