For help and advice call 0800 033 7737

We're setting the standard for this style of service


We take pride in going above and beyond for everyone that uses our service - but don't just take our word for it!

We've put together all of our customer reviews below to show why we are trusted nationwide with our direct cremation services.

PURE CREMATION REVIEWS

See what our customers say

Every review below has been provided by real users of our services. The Trustpilot reviews relate to our pre-paid plan, and Reviews.io are from bereaved families who have entrusted us with the care of a loved one.

Average Rating

4.86

12276 reviews

★★★★★

Patricia Wood

23rd May 2022

Hopefully taking out this plan will save my family a lot of troublr

★★★★★

Ann Maude

23rd May 2022

i was met with such kindness despite obsticle,s set with my bank i will recomend your company to everyone thankyou

★★★★★

Dennis E

23rd May 2022

100% fully recommend Pure Cremation very professional service and extremely friendly and caring staff.

★★★★★

Customer

23rd May 2022

I used the on-line service to buy my Pure Cremation Plan and found it to be easy and straight-forward. The paperwork arrived shortly afterwards and again easy to understand. I would recommend this Company to anyone considering an alternative to a full funeral.

★★★★★

Margaret A

23rd May 2022

I would highly recommend Pure Cremation to anyone they made things so easy they were very helpful also when the gentleman brought my husbands ashes home to me he said If I needed to talk to someone they are always there for us Thank you once again for sorting out my husbands Cremation for me and the family MRS Margaret A

★★★★

Anonymous

23rd May 2022

Very happy with the service provided.

★★★★★

T BROWNie

23rd May 2022

Easy and straightforward to apply. Very reasonable price. I can sit back and and carry on with my life. With the confedence my family will not have to worry about my funeral.

★★★★★

Michelle

23rd May 2022

Was very easy to set up. Great customer service

★★★★★

Maureen Freeman

23rd May 2022

We phoned to book our plan spoke to a lovely lady who gave us all the information. We needed. Now we have peace of mind.

★★★★★

Shani Fox

23rd May 2022

Straightforward. No fuss. Excellent service

★★★★★

MR ALAN BUTCHER

23rd May 2022

Very pleased with the service I received when booking

★★★★★

Les Fisher

23rd May 2022

it was so easy to get my plan and save £2000 thanks to your tteam

★★★★★

Jan Millar

22nd May 2022

Friendly and helpful representatives, the whole process of taking out a plan for my Father was so easy a couple of weeks later I took one out for myself.

★★★★

Valerie Bendall

22nd May 2022

Recently lost a dear friend and her husband used your Cremation and seeing how pleased he was my husband and I decided to follow with our own and use Pure Cremation.

★★★★★

David Bruce Goodall

22nd May 2022

Received paperwork as promised and was very easy to follow the instructions. A complete satisfactory set-up.

★★★★★

Colin Bayes

22nd May 2022

Have completed this questionnaire once and posted it

★★★★★

Ken Hamilton

21st May 2022

Very helpfull and easy to complete the forms over rhe phone.

★★★★★

Kenneth Clough

21st May 2022

Easy to set up and only have to die into see if it works my wife and I were recommended by my sister and a family member went through the full process and we had more to spend on a great wake

★★★★★

Sandra P

21st May 2022

From the first phone call to the return of our loved ones Ashes we found everybody we dealt with at Pure Cremation helpful, caring and professional. Everything was explained to us and they made it very simple to arrange it all. This sort of Cremation (unattended) was a new concept for us however it soon became clear it suited our needs. We have always felt attending a loved ones funeral was piling grief upon grief and although we had traditionally felt we needed this final goodbye it soon became clear that we didn't. We had said our last goodbyes to our loved one and did not relish the thought of trying to get through a funeral with all that this entails, "hosting" people when you just want to be left alone and having some attendees there who really hadn't shown an interest in the deceased until now! Pure Cremation took care of the whole Cremation from start to finish advised us on what day it would take place allowing us to do what we wanted to do on that day, so we went and lit a candle and had the deceaseds favourite meal in loving tribute to them. The people at Pure Cremation kept in touch by telephone and a lovely man named Rick returned our loved ones ashes and gave us an insight to how the procedure went. This of funeral may not be for everybody but we are sure there are many like us who find it a blessing that such a service is now finally available and long overdue.

★★★★★

MRS B.B

20th May 2022

A positive experience from our first phone enquiry.Everything explained in simple terms With no pushy sales pitch You we’re recommended by a friend & every thing she told us about Pure Cremation exactly fulfilled our needs

★★★★★

KEITH JAMES

20th May 2022

Very simple and quick response to application.

★★★★★

Lawrence

20th May 2022

Very helpful over the phone. Explained everything in detail and answered any questions. Very informative and kind.

★★★★★

Ian P

20th May 2022

Thankyou to the Pure Cremation team... Their staff were super professional and very sensitive, to what is, a very difficult and emotional time. The process itself was really easy, again, because the team made it that way. Thanks again Ian Law

★★★★★

Gerald Needs

20th May 2022

Easy to set up

★★★★★

Suzanne Margaret Sobey

20th May 2022

The Pure Cremation plan fulfilled our wishes with no extra fuss for our family. It has put our minds at rest for when the time comes for us to go . Everything was explained to us . Thank you

★★★★★

Roger H

19th May 2022

First class, professional and sensitive service all the way. Only negative was a delivery of the ashes delay from the original time confirmed. A big THANK YOU to all the staff for your professionalism.

★★★★★

Anonymous

18th May 2022

Thank you Pure Cremations for the services you provided for my late brother. He passed away peacefully in a nursing home. He had not made any arrangements regarding his wishes so was left to the family to decide. On the day of the collection the gentleman explained what was going to happen. It was a very emotional time for me. Pure Cremations updated me throughout the process. Thank you

★★★★★

Tracy G

17th May 2022

We found Pure to be so professional and thoughtful , it was a fantastic service all the way through . Would highly recommend and will be telling my children to use them when I peg it , thank you Pure very much

★★★★★

Judith V

17th May 2022

Thank you for all your help with my dad's cremation and how delicate it was handled, once we get sorted going to book my mother's and pay for it then we have nothing to worry about

★★★★★

Howard F

16th May 2022

Nothing was too much trouble,the staff were very helpful and friendly would recommend to anyone

Call us today:

0800 033 7737

Would you like to arrange a direct cremation or buy one of our prepaid plans? Our dedicated team provides professional guidance and support and can help you get started.