For help and advice call 0800 033 7737

We're setting the standard for this style of service


We take pride in going above and beyond for everyone that uses our service - but don't just our word for it!

We've put together all of our customer reviews below to show why we are trusted nationwide with our direct cremation services.

PURE CREMATION REVIEWS

See what our customers say

Every review below has been provided by real users of our services. The Trustpilot reviews relate to our pre-paid plan, and Reviews.io are from bereaved families who have entrusted us with the care of a loved one.

Average Rating

4.88

8906 reviews

★★★★★

Doreen Baxter

26th November 2021

Very quick response to my enquiry . Every thing explained in detail. Really glad a picked pure cremation . Lovely company

★★★★★

Theresa Ottley

26th November 2021

Straight forward and simple and a big weight of my shoulders not having to worry about family to worry about paying for my funeral

★★★★★

Barbara Thomas

26th November 2021

Excellent service, easy to get it sorted out. Informationen very clearly

★★★★

Thomas Hanlon

26th November 2021

Takes a load of my mind having arranged the funeral plan, I now know the children will not have any concerns regarding making those arrangements, it’s simple and we can say our prayers in house. Not being as mobile as I used to be means we can celebrate the life that has ended with our family at home.

★★★★★

Stephen Magness

26th November 2021

Quick and assuring.

★★★★★

Keith

26th November 2021

I found pure cremations so helpful and stress free from beginning to end . It is comforting to know my children won’t have to worry when I pass .

★★★★★

Barry John Skitt

26th November 2021

Very good Service Thanks.

★★★★★

Jackie Halliday

26th November 2021

It was easy to arrange my no frills cremation the young lady who dealt with me give me l the information I needed, but I then arranged two more cremations which I didn't get the 50£ off

★★★★★

Da6dws

26th November 2021

For years I have been undecided as to what I wanted in the way of a funeral. The fuss-free Pure Cremation Plan is the perfect solution. It was so easy to arrange. Just fill in the paperwork, write a cheque and post in a mailbox -the 'old fashioned way'. The perfect way for us eighty plus year olds.

★★★★★

Lin Smethurst

26th November 2021

Excellent service to set up the policy

★★★★★

Anne Patricia Ahmed

26th November 2021

From the first contact it was handled in a sensitive and compassionate manner. Very easy and very pleased with the service .

★★★★

Sharmain Washbourne

26th November 2021

Easy to sort out and good to know I have the plan I want .

★★★★★

Mrs Linda Young

26th November 2021

The lady who dealt with myself was polite and very helpful was quick to answer my questions explained everything to me and I paid in full for my own cremation and thank you very much I've also recommended you to a lot of my friends

★★★★★

J Robinson

26th November 2021

We are bringing up our grandchild who is now 16, and we did not want him to have to arrange funerals, or have any costs as he is down as next of kin. We did not have any insurance due to other financial commitments. Pure Cremations offered a quick and easy way of making all arrangements at very reasonable prices, and it is all pre paid, no fuss. Every one knows that these are our wishes, so we have hopefully made things easier for our grandchild when the time comes.

★★★★★

Frank Walford

26th November 2021

My enquiry was handled very professionally and I received all my documents quite quickly. Overall a very good experience.

★★★★★

Susan Ellen Cooper

26th November 2021

Very easy to fill in forms, everything you need to know answered in the pack, and knowing they are at the end of a phone if you need any questions answered, recommending to friends and family

★★★★★

Michelle

26th November 2021

Was very impressed with making these arrangements for my mam. Talked to a customer service agent and they were extremely helpful.

★★★★★

Linda James

26th November 2021

Extremely helpful and understanding operator, very knowledgeable about your product and received all my information very quickly

★★★★★

Neil Coulson

26th November 2021

Easy to complete with excellent information and processed very quickly

★★★★★

Sheila

26th November 2021

Very easy to complete all stages

★★★★★

Karen T

26th November 2021

Dad choose pure cremation had everything done we made one call to pure cremation and they sorted everything out so friendly and considerate they have been absolutely brilliant in this sad devastating time for our family so much so some of us are now considering pure cremation I can’t thank you all enough you have really made this a special time for us taking the stress out of everything dad would have been over the moon with how smoothly everything has been so thank you xx

★★★★

Sally K

23rd November 2021

Although the collection of Dad was slow it wasn’t down to Pure Cremation, once he was in their protection things moved along very fast and we could welcome Dad home hand delivered. Fantastic service.

★★★★★

Pauline J

22nd November 2021

My husband had Leukaemia and told me before he passed that he didn't want a fuss or a lot of money spent in a funeral, and, had seen ads on TV for Pure Cremation. He sadly passed away totally unexpectedly and myself and the children were in shock and totally devastated. I rang Pure Cremation and after answering a few questions, they made all arrangements to get all relevant paper work, collect him from our local hospital, and, cremate him, and, return his ashes home to me. I was informed when they collected him and given a date for the Cremation, and, his ashes were returned home to me within 12 days We, as a family, will be having a celebration of his life, and, scatter his ashes in a place that has a special meaning for my husband and the family. The whole process took 5 weeks. I honestly don't know how I would have coped with having to arrange a normal funeral. I have now decided to have a Pure Cremation, as have several members of my family, and, really can't recommend them enough. Thank you

★★★★★

Rose W

22nd November 2021

Excellent communication all the way and the ashes were delivered safely by a very friendly member of your team you were recommended to me and will recommend you to others thankyou

★★★★★

Susan T

21st November 2021

From start to finish very professional and caring understanding company very impressed

★★★★

George G

21st November 2021

I had to wait for 27days for my wife's ashes, but pure cremation says they will be returned within 21 and I had to ring to remind them.

★★★★★

Linda J

19th November 2021

All communication is over the phone, and everyone I spoke to was kind, caring and patient with me, especially the lady who took the original booking. I was still in shock after learning my husband's diagnosis and she helped enormously, especially when I stumbled over the numbers on the credit card. Thank you for everything that you did to make a terrible experience more bearable.

★★★★★

Janey J

18th November 2021

Fantastic service from Pure Cremation Ltd. They made everything so much easier after the loss of our beloved Uncle. From start to delivery of his ashes they were there every step of the way. Would definitely recommend them to anyone.

★★★★★

Robert W

18th November 2021

Very pleased with the sympathetic way everything was delt with and how much respect was shown when the ashes were returned thank you so much

★★★★★

Elisabeth G

18th November 2021

Things didn't go well for me when my husband died. The Coroner opened an inquest, he was moved to a local Funeral Director and Pure Cremations were unable to pick him up for quite some time. However, the staff were with me at every step, calling me several times to keep me updated on the situation. The staff were always kind and reassuring and eventually, Keith was able to be picked up. On the day he was cremated, a lady rang me to tell me it had been done, and what would happen next. The day after, a gentleman called Stephen asked if I would like Keith to be brought home, as he was in our area. I, of course, said 'Yes' and Stephen duly arrived at my front door. I am alone since Keith has died, and was extremely nervous as I have never had to deal with anything like this before. Stephen was very kind, and put me at ease. The casket containing Keith's ashes is absolutely beautiful and I feel at peace now he's home. I have no hesitation in recommending Pure Cremations to everyone. I myself have a plan and several of my friends are also taking plans out. Thank you once again.

Call us today:

0800 033 7737

Would you like to arrange a direct cremation or buy one of our prepaid plans? Our dedicated team provides professional guidance and support and can help you get started.