Important information regarding Covid-19
This update is intended to give you a clear understanding of how the latest government statement affects the way in which we are able to serve you and your families. Naturally our priority is to maintain the health of all funeral workers while delivering the highest standards of care and compassion possible to the bereaved.
Over the coming weeks and months we expect the Pure Cremation trade service to become a lifeline for funeral directors seeking to achieve timely direct cremations for a greater number of families while dealing with reduced staff numbers.
We have made some adjustments to our working practices to ensure that we can continue to support funeral directors across the land during the challenging and worrying time. We do anticipate that more funeral directors will engage our service as we all work together in order to minimise delays in completing cremations and reduce the operational burden on funeral staff. This may mean slightly longer lead times for collections but we will continue to work hard to avoid or minimise this.
All transfers of coffins and ashes will be fulfilled by appointment only, so that each activity can be managed to the highest standards of safety and care. Please do not arrive at Charlton Park Crematorium unless you have an appointment as there may not be sufficient staff on hand to assist you.
We intend to keep all contact with our staff and facilities to the absolute minimum. I am sure you will understand that we will be unable to.
All paperwork should be scanned and emailed as per instructions on your booking confirmation forms – this should be with us a minimum of 48 hours before the cremation date. The Medical Referee already uses digital documentation in order to issue the Crem Form 10.
Original documentation should be handed to our staff in a sealed envelope on the day of the transfer of care.
- Direct Cremations delivered to Pure Cremation via the side reception area:
When delivering coffins to our premises please reverse up to the roller shutter door and ring the doorbell but remain outside the building. Our staff will attend and unload each coffin for you. Please do not try to assist them and only approach to hand them the original paperwork in a sealed envelope.
If you have ashes to collect please let us know before you attend so that we can have these ready for safe hand over.
- Direct Cremation collections from your premises
Our staff have been instructed to avoid entering your premises wherever possible when collecting coffins from trade clients – this is to protect you and them.
Where possible, your staff will be responsible for loading the coffins into our vehicle. Please ensure that each coffin is ready for swift loading and has been wiped down prior to hand over. All staff should wear gloves.
- Covid-19 cases
You must notify us of any cremation clients that are confirmed or suspected Covi-19 cases in order for us to take the appropriate action. Our staff will wear gloves to handle all coffins and when performing the necessary checks.
- Ashes delivery
Ashes will be returned to trade clients as usual. Please call to arrange an appointment, but bear with us if this is taking longer than our usual speedy service.
Some things are changing
Independent funeral directors are under immense pressure these days thanks to a widespread belief that funerals are too expensive and a lack of understanding about the unique value you can add when it comes to creating satisfying farewells.
Pure Cremation can help
Our brand new, state of the art crematorium is now available to independent funeral directors nationwide who want to offer:
- more choice
- much lower cremation costs
- better funeral experiences
...whilst protecting their income.
Others remain the same
Most people still want a local firm to look after their loved one and to make the arrangements for a “good send-off”, so we’re here to help you give your families what they need…just at a more affordable price.
Prices held for 2019!
Giving you access to low-cost cremation services reduces the overall cost of a funeral without impacting on your professional service or fees.
To make a booking:
0808 147 1918
Working with us means you can more easily tailor your services to each family’s style and budget, setting your funeral home apart from those that are slower to recognise the need to move with the times.
How it works
Working with us couldn't be easier
with the family then
call 0808 147 1918 and
book the cremation
Scan and email the
complete set of forms
for cremation. We
accept any Application
for Cremation that you
Make payment online
or by phone so we can
confirm the booking.
into our care.
Cremation takes place
at the new Charlton Park
Crematorium on a date
that we have confirmed
Receive the ashes
presented in our
Choose how you want to work with us:
You deliver the coffin to Charlton Park Crematorium and collect the ashes from us on a day to suit you
We collect the coffin from your funeral home and hand-deliver the ashes back to you within a week of the cremation
21st Century Reassurance
State-of-the-art tracking systems ensure that the correct remains are returned to you, but we go further…Charlton Park Crematorium is the only venue in the UK to use a ceramic identifying disc to give every family tangible confirmation of the identity of the ashes.
Imprinted with the cremation number, the disc is placed on the coffin just before it enters the cremation chamber, recovered with the remains afterwards and presented within our unique ashes container. These attractive boxes are made from cellulose so they are both robust and 100% biodegradable, PLUS the sliding lid makes it easy to scatter or transfer ashes.
Offering families greater choice
The location and cost of the cremation may be different, but the following examples show how a non-local cremation can increase your flexibility:
No frills required
Some people only want the simplest direct cremation at the lowest possible cost but would prefer to be looked after by a local firm. Our low cremation fees mean that you can say “Yes” to serving these families at a price that they feel good about… yet still achieves a healthy margin for you.
Celebration without the coffin
More people are looking to hold memorial celebrations away from the crematorium and working with Pure Cremation makes this easy to achieve. You are the best advisor to help a family craft a satisfying and personal farewell…while we take care of the cremation.
Traditional ceremony with the coffin
You’ve already arranged funerals where the committal happens at the end of the service and the unaccompanied coffin travels to the crematorium. This more relaxed farewell liberates everyone from the crematorium diary and allows mourners to go straight to the wake…together.
Continue doing what you do best
Remember, every family still depends on your expertise for:
- Making it easy to arrange things in branch or at home
- Local care and preparation of the deceased
- Help to choose the right coffin
- Viewing in the chapel
- Creating a satisfying farewell event
- Access to suitable urns and caskets for the ashes
- Information about ashes interment and memorialisation options